Please complete the form below to request an Vendor Returns Reference Number
Under new EU legislation consumers have the legal right to return goods within 14 days from the date of receipt of goods. Under our terms it is the consumers responsibility to pay for the costs of return delivery (these costs should range from £2.50 to £6.50 for UK consumers and between €8.50 to €12.50 for European consumers - Please use a signed for service and retain proof of postage).
Please note: All products returned should come complete with all their original packaging. For any of our products that require a Password to operate and where such a password has been applied and used by the consumer, that password should be supplied with the returned goods. Failure to supply such password will be subject to a re-stocking fee, at the discretion of the vendor, of up to 100% dependent on the circumstances. If applicable, please delete any data that you have saved or stored on the product before returning.
For a complete explanation of our Terms and Conditions relating to Returns - please see our Terms and Conditions here under paragraph 7